Eden service is the part of the company that provides technical support to our machines and, if request, to other brands, which guarantee prompt response aiming to customer satisfaction in the shortest time.
A team of expert technical staff is always available for:
– Maintenance plan
– Extraordinary maintenance and replacement of damaged components
– Machine modification interventions
– Disassembly and assembly of the machine
– Instruction on the use and maintenance of machinery to site personnel
In order to improve our service and reduce the machine down times we always suggest to apply, if not already present, a remote service device to the machine, that allows our service to connect from remote and check it for quick problem solving.
We can usually provide any type of spare part in a short time, shipping by express courier all over the world. Eden Technology also offers assistance and maintenance plan assistance on machines of other manufacturers.